4xxx FAQ – All Your Questions Answered

Only one account per person is allowed. Creating multiple accounts is a violation of our rules and may result in all accounts being suspended. 4xxx strictly enforces this policy to maintain a fair gaming environment.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email address and a reset code will be sent to you. Use that code to set a new password. The whole process takes just 2 minutes.

Yes, you can update your name, email, mobile number, and password from your profile page. Some changes may require identity verification. For date of birth or national ID number changes after they have been confirmed, please contact support.

You must be at least 18 years old to register at 4xxx. Age is verified during registration, and accounts for those under 18 will not be approved. 4xxx is committed to responsible gaming.

4xxx supports all major payment methods including bKash, Nagad, Rocket, Upay, and bank transfer, as well as cryptocurrency payments. Mobile banking is the most widely used option for fast and convenient transactions.

The minimum deposit at 4xxx is just ৳500 BDT. That's all you need to enjoy all games and qualify for bonuses. The maximum deposit limit depends on your account verification level.

Withdrawals via mobile banking (bKash, Nagad, Rocket) are typically processed within 15 minutes to 1 hour. Bank transfers may take 24–48 hours. Withdrawals made between 11 PM and 8 AM will be processed on the next business day.

No, 4xxx does not charge any fees for deposits. However, your payment provider (such as bKash or Nagad) may apply a small transaction fee. Withdrawals are generally free as well, though a small fee applies for the premium fast withdrawal service.

First, make sure your KYC verification is complete and your bonus wagering requirements have been met. If the issue persists, contact 4xxx via live chat support. Our team aims to resolve all cases within 24 hours.

New members at 4xxx receive a welcome bonus upon registration. A special match bonus is offered on your first deposit, and for the first seven days after registering, you can also claim daily bonuses and free spins. Full bonus terms and conditions are available on the promotions page.

Bonuses cannot be withdrawn directly. You need to play through the bonus and meet the specified wagering requirements before any winnings become withdrawable. Wagering conditions vary by bonus, so read the terms carefully before claiming.

Logging into 4xxx every day gives you a chance to earn a daily bonus. Bonuses reset at midnight, and you can claim yours from the bonus section in your dashboard. The more consecutive days you log in, the higher your bonus gets.

Share your unique referral code with friends through the 4xxx referral program. When a friend registers and makes their first deposit, you'll earn a referral bonus. The more active your friends are, the more you earn — and there's no cap on referral bonuses.

4xxx currently offers 500+ games, including Live Casino games, slots, table games, cricket betting, football betting, and jackpot games. New games are added regularly — visit the /new-games page to see the latest additions.

Absolutely. All 4xxx games run smoothly on mobile browsers for both Android and iOS devices. No separate app download is required, though using the 4xxx app will give you an even better experience.

Yes, 4xxx's Live Casino features real dealers and hosts who run games in real time. Through high-definition video streaming, you can interact directly with the dealer — bringing the full casino experience right to your home.

4xxx covers all Bangladesh national team matches, IPL, BPL, the World Cup, T20 World Cup, and virtually all major international cricket tournaments. Check the latest odds on the /match-odds page.

4xxx protects all your data with SSL encryption. We never sell or share personal information with third parties. Our servers follow the highest security standards and undergo regular security audits.

KYC (Know Your Customer) verification secures your account and helps prevent fraud. You can verify easily using your national ID card or passport. Once KYC is complete, you'll unlock higher withdrawal limits and additional benefits.

Go to your profile settings and click the "Security" tab. You'll find the option to enable two-step verification there. Add an extra layer of protection to your 4xxx account using OTP to your mobile number or the Google Authenticator app. Keeping this enabled is strongly recommended.

If you suspect unauthorized access to your 4xxx account, change your password immediately and notify us via live chat. Our security team will temporarily lock the account, investigate, and resolve the issue promptly.

There are three ways to reach 4xxx support: click the live chat button in the bottom-right corner of the website, email support@4xxx.app, or send a message on our official social media pages. Live chat responses typically come within 5 minutes.

Yes, the 4xxx support team provides full assistance in Bangla. All our support agents are fluent in Bangla, keeping Bangladesh players in mind. You can get help without any language barriers.

Yes, 4xxx support is active 24 hours a day, 7 days a week — weekdays, weekends, and holidays alike. Live chat responses typically take 2 to 5 minutes.

For any complaint, reach out first via live chat or email. Providing a detailed description of the issue along with screenshots and transaction details will help speed up the resolution. 4xxx takes all complaints seriously and aims to resolve them within 72 hours.